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Win at work! : the everybody wins approach to confliction resolution /

Proven techniques for resolving workplace conflicts After years of seeing clients struggling and their businesses suffering with destructive conflicts, Diane Katz developed The Working Circle, a step-by-step process that helps everyone in business resolve conflict in a non-confrontational, creative,...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Katz, Diane, 1946-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken, N.J. : Wiley, ©2010.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

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245 1 0 |a Win at work! :  |b the everybody wins approach to confliction resolution /  |c Diane Katz. 
260 |a Hoboken, N.J. :  |b Wiley,  |c ©2010. 
300 |a 1 online resource (xvi, 237 pages) :  |b illustrations 
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505 0 |a pt. 1. What is the working circle? -- pt. 2. Understanding conflict resolution -- pt. 3. From the working circle to the winner's circle. 
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504 |a Includes bibliographical references and index. 
520 |a Proven techniques for resolving workplace conflicts After years of seeing clients struggling and their businesses suffering with destructive conflicts, Diane Katz developed The Working Circle, a step-by-step process that helps everyone in business resolve conflict in a non-confrontational, creative, collaborative way. Win at Work! provides you with a no-nonsense guide based on real-life examples of people at pivotal points in their careers. Filled with practical wisdom, it reveals how you can move around the roadblocks that, if left unattanded, can stop you in your tracks. Win at Work! also helps those of us who are uncomfortable with conflict, giving them tools for solving problems in a nonconfrontational manner. This essential guide Offers a proven step-by-step process for conflict resolution Deals with complex business questions about independence, moral values, face-saving, goal-setting, and leadership Provides easy language for talking through problems and reaching a relatively painless outcome Putting aside simple band-aid solutions, Win at Work! is your proven resource for the kind of long-term team-building that ultimately makes the difference in business and organizational success. 
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650 0 |a Conflict management. 
650 0 |a Communication in organizations. 
650 0 |a Interpersonal relations. 
650 0 |a Interpersonal communication. 
650 6 |a Gestion des conflits. 
650 6 |a Communication dans les organisations. 
650 6 |a Communication interpersonnelle. 
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650 7 |a Conflict management  |2 fast 
650 7 |a Interpersonal communication  |2 fast 
650 7 |a Interpersonal relations  |2 fast 
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