Managing and delivering performance /

"A definitive, focused and practically-based strategic treatment of performance management issues for senior public sector management and their advisors"--Resource description page.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Marr, Bernard
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Oxford, U.K. ; Burlington, Mass. : Butterworth-Heinemann, ©2008.
Temas:
Public administration.
Performance standards > Management.
Strategic planning.
Organizational effectiveness.
Public administration > Case studies.
Administration publique (Science)
Rendement au travail > Normes > Gestion.
Planification stratégique.
Efficacité organisationnelle.
Administration publique (Science) > Études de cas.
Organizational effectiveness
Public administration
Strategic planning
Case studies
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Introduction. Managing and delivering performance
  • pt. I. Identifying and agreeing what matters
  • 1. Clarifying purpose, Goals and Values ; 2. Understanding your outcomes, outputs and value proposition ; 3. Understanding inputs, competences and resources ; 4. Mapping and defining your strategy ; 5. Aligning your Organization with Your Strategy
  • pt. II. Collecting the right management information
  • 6. Measuring performance ; 7. Creating key performance questions ; 8. Designing performance indicators
  • pt. III. Learning and improving performance
  • 9. Fostering a performance-driven culture ; 10. Leveraging performance management software applications ; 11. Learning from current performance management practices.

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