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|a Includes bibliographical references (pages 233-235) and index.
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|a The human and financial costs of working with toxic people -- Recognizing the toxic personality: it isn't as easy as you think -- Leader reactions and strategies that typically don't work: why identify strategies that don't work? -- Organizational culture: how toxicity spreads like an infection -- Organizational strategies: dealing with toxicity at the highest system level -- Team strategies: dealing with toxicity at the team level -- Individual strategies: dealing with toxic people one-on-one -- Myths and truths about toxicity--and renewal from a toxic environment: how to move beyond toxicity.
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|a Praise for Toxic Workplace!." Toxic Workplace! describes how to identify and best work with toxic personalities. It also provides a systemic approach for creating a culture that's positive and respectful while improving the bottom line. Kusy and Holloway share how their national research translates into real-world practices in organizations. I endorse their practical, concrete approaches that will make a significant difference in organizations today and in the future."--Gregg Steinhafel, president and CEO, Target Corporation." Toxic Workplace! brings a rare and valuable view of one of the
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|b 1st ed.
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