Cargando…
Information quality applied : best practices for improving business information, processes, and systems /
"Author and information quality management expert Larry English returns with a sequel to his much-acclaimed book, Improving Data Warehouse and Business Information Quality. In this new book he takes a hands-on approach, showing how to apply the concepts outlined in the first book to specific bu...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Indianapolis, Ind. :
Wiley Pub.,
©2009.
|
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Introduction. Business Excellence through Information Excellence
- pt. I. From Information Crisis to Business Excellence through Information Excellence
- Ch. 1. Process and Business Failure: The High Costs of Low Quality Information
- Ch. 2. The ABCs of the TIQM Quality System for Total Information Quality Management
- pt. II. The Step-by-Step Guide to the TIQM Quality System for Total Information Quality Management
- Ch. 3. Implementing and Sustaining an Effective Information Quality Environment
- Ch. 4. The Step-by-Step Guide to Assessing Information Product Specifications and Information Architecture Quality
- Ch. 5. The Step-by-Step Guide to Assessing Information Quality
- Ch. 6. The Step-by-Step Guide to Measuring the Costs and Risks of Poor Quality Information
- Ch. 7. The Step-by-Step Guide to Improving Information Process Quality
- Ch. 8. The Step-by-Step Guide to Data Correction and Controlling Data Redundancy
- pt. III. Information Quality Applied to Core Business Value Circles
- Ch. 9. Information Quality Applied to Customer Care: "Prospect-to-Valued-and-Valuable-Customer"
- Ch. 10. Information Quality Applied to Product Development: "Product-Idea-to-Product-Retire"
- Ch. 11. Information Quality Applied to Supply Chain Management: "Forecast-to-Satisfied-Customer"
- Ch. 12. Information Quality Applied to Financial and Risk Management: "Budget-to-Profit"
- Ch. 13. Information Quality Applied to Internet and e-Business Information: "e-Surfer-to-Satisfied-e-Customer"
- Ch. 14. Information Quality Applied to Document & Knowledge Management: "Words-to-Wisdom" and "Ideas-to-Innovation"
- Ch. 15. Information Quality Applied to Information Management and Information Systems Engineering: I-Need-to-Know- So-I-Can-Do to I-Can-Do-Because-I-Know
- Ch. 16. The Journey Is the Key to Success.