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|a Includes bibliographical references (page 318) and index.
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|a Part One: Usability testing: an overview. What makes something usable? -- What is usability testing? -- When should you test? -- Skills for test moderators. Part Two: The process for conducting a test. Develop the test plan -- Set up a testing environment -- Find and select participants -- Prepare test materials -- Conduct the test sessions -- Debrief the participant and observers -- Analyze data and observations -- Report findings and recommendations. Part Three: Advanced techniques. Expanding from usability testing to designing the user experience.
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|a 'Handbook of Usability Testing' is a nuts-and-bolts guide for beginners, loaded with tips and tricks for effectively testing products of all types.
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