How great products and services supply great user experiences /

"This Element is an excerpt from Do you matter?: how great design will make people love your company (ISBN: 9780137142446) by Robert Brunner and Stewart Emery. How to make sure customer experience permeates every corner of your company--and all your products and services"--Resource descrip...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Brunner, Robert, 1958-
Otros Autores: Emery, Stewart, 1941-, Hall, Russ
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Upper Saddle River, N.J. : Pearson Education Pub. as FTPress Delivers, ©2010.
Colección:FT Press Delivers elements.
Temas:
Industrial design.
Industrial design coordination.
Branding (Marketing)
Customer relations.
Customer services.
Design.
Design > Coordination.
Stratégie de marque.
Service à la clientèle.
industrial design.
design (discipline)
branding.
ART / Folk & Outsider Art
CRAFTS & HOBBIES / Folkcrafts
Design
Customer relations
Customer services
Industrial design
Industrial design coordination
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:"This Element is an excerpt from Do you matter?: how great design will make people love your company (ISBN: 9780137142446) by Robert Brunner and Stewart Emery. How to make sure customer experience permeates every corner of your company--and all your products and services"--Resource description page.
Descripción Física:1 online resource ([9] pages)
Bibliografía:Includes bibliographical references.
ISBN:9780132143639
0132143631

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