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The services shift : seizing the ultimate offshore opportunity /
"Leading researchers Robert E. Kennedy and Ajay Sharma reveal how services offshoring works in both industries and individual companies, and show how to define and implement realistic services-sourcing goals for your organization. You'll learn who's involved in services offshoring, un...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Upper Saddle River, N.J. :
FT Press,
©2009.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Globalization of services : what, why, and when
- The economics and drivers of offshoring
- Making it real
- The supply side
- Shifting skill sets
- The services shift : policy implications
- Looking ahead.