|
|
|
|
| LEADER |
00000cam a2200000Ma 4500 |
| 001 |
OR_ocn590674242 |
| 003 |
OCoLC |
| 005 |
20231017213018.0 |
| 006 |
m o d |
| 007 |
cr cnunnnauuau |
| 008 |
100322s2010 njua ob 001 0 eng |
| 010 |
|
|
|a 2009020220
|
| 040 |
|
|
|a AU@
|b eng
|e pn
|c AU@
|d TEFOD
|d UMI
|d IDEBK
|d CEF
|d OCLCQ
|d B24X7
|d DEBSZ
|d CDX
|d C6I
|d OCLCO
|d OCLCF
|d OCLCQ
|d OCLCO
|d OCLCQ
|d OCLCO
|d TEFOD
|d OCLCO
|d OCLCQ
|d OCLCO
|d LIV
|d OCLCQ
|d YDX
|d COO
|d WYU
|d UAB
|d VT2
|d RDF
|d INARC
|d OCLCO
|d OCLCQ
|d OCLCO
|
| 015 |
|
|
|a GBA966600
|2 bnb
|
| 016 |
7 |
|
|a 015306991
|2 Uk
|
| 019 |
|
|
|a 505430250
|a 527923844
|a 606209870
|a 609603998
|a 1064767580
|a 1103261083
|a 1147997534
|a 1192328515
|a 1240530614
|
| 020 |
|
|
|a 9780137000616
|q (print)
|
| 020 |
|
|
|a 0137000618
|q (print)
|
| 020 |
|
|
|a 0137041888
|q (electronic bk.)
|
| 020 |
|
|
|a 9780137041886
|q (electronic bk.)
|
| 020 |
|
|
|a 0137041926
|q (electronic bk. ;
|q Adobe Digital Editions)
|
| 020 |
|
|
|a 9780137041923
|q (electronic bk. ;
|q Adobe Digital Editions)
|
| 020 |
|
|
|a 013704190X
|q (electronic bk. ;
|q Adobe Digital Editions)
|
| 020 |
|
|
|a 9780137041909
|q (electronic bk. ;
|q Adobe Digital Editions)
|
| 029 |
0 |
|
|a AU@
|b 000045454568
|
| 029 |
1 |
|
|a AU@
|b 000053259516
|
| 029 |
1 |
|
|a CDX
|b 11910138
|
| 029 |
1 |
|
|a DEBSZ
|b 355401975
|
| 029 |
1 |
|
|a HEBIS
|b 29147490X
|
| 029 |
1 |
|
|a AU@
|b 000073550968
|
| 035 |
|
|
|a (OCoLC)590674242
|z (OCoLC)505430250
|z (OCoLC)527923844
|z (OCoLC)606209870
|z (OCoLC)609603998
|z (OCoLC)1064767580
|z (OCoLC)1103261083
|z (OCoLC)1147997534
|z (OCoLC)1192328515
|z (OCoLC)1240530614
|
| 037 |
|
|
|b OverDrive, Inc.
|n http://www.overdrive.com
|
| 037 |
|
|
|a 13AB9034-5192-4103-B4A0-03E857FAF653
|b OverDrive, Inc.
|n http://www.overdrive.com
|
| 050 |
|
4 |
|a HD62.37
|b .R928 2010eb
|
| 082 |
0 |
4 |
|a 004.068
|2 22
|
| 084 |
|
|
|a SR 760
|2 rvk
|
| 049 |
|
|
|a UAMI
|
| 100 |
1 |
|
|a Ryan, Robert.
|
| 245 |
1 |
4 |
|a The business of IT :
|b how to improve service and lower costs /
|c Robert Ryan and Tim Raducha-Grace.
|
| 260 |
|
|
|a Upper Saddle River, N.J :
|b IBM Press,
|c ©2010.
|
| 300 |
|
|
|a 1 online resource (xxiv, 292 pages) :
|b illustrations
|
| 336 |
|
|
|a text
|b txt
|2 rdacontent
|
| 337 |
|
|
|a computer
|b c
|2 rdamedia
|
| 338 |
|
|
|a online resource
|b cr
|2 rdacarrier
|
| 504 |
|
|
|a Includes bibliographical references and index.
|
| 505 |
0 |
|
|a Improve service and lower costs -- Adopting standardized processes : ITIL V3 -- ITIL V3 service lifecycle : improving business performance -- IT financial management : the business of it -- IT business cases : realizing IT value -- IT performance management : defining success -- IT alignment to the business : enabling customer outcomes -- Success stories : improve service and lower costs -- Going forward.
|
| 534 |
|
|
|p Original version
|e xxiv, 292 p. : ill. ; 23 cm.
|
| 590 |
|
|
|a O'Reilly
|b O'Reilly Online Learning: Academic/Public Library Edition
|
| 650 |
|
0 |
|a High technology industries
|x Management.
|
| 650 |
|
0 |
|a Success in business.
|
| 650 |
|
6 |
|a Industries de pointe
|x Gestion.
|
| 650 |
|
6 |
|a Succès dans les affaires.
|
| 650 |
|
7 |
|a High technology industries
|x Management.
|2 blmlsh
|
| 650 |
|
7 |
|a Success in business.
|2 blmlsh
|
| 650 |
|
7 |
|a High technology industries
|x Management
|2 fast
|
| 650 |
|
7 |
|a Success in business
|2 fast
|
| 650 |
|
7 |
|a Informationstechnische Industrie
|2 gnd
|
| 650 |
|
7 |
|a Management
|2 gnd
|
| 650 |
|
7 |
|a Management.
|2 hilcc
|
| 650 |
|
7 |
|a Management Styles & Communication.
|2 hilcc
|
| 650 |
|
7 |
|a Business & Economics.
|2 hilcc
|
| 700 |
1 |
|
|a Raducha-Grace, Tim.
|
| 776 |
0 |
8 |
|i Print version:
|a Ryan, Robert.
|t Business of IT.
|d Upper Saddle River, N.J : IBM Press, ©2010
|z 0137000618
|w (DLC) 2009020220
|w (OCoLC)316017564
|
| 856 |
4 |
0 |
|u https://learning.oreilly.com/library/view/~/9780137041886/?ar
|z Texto completo (Requiere registro previo con correo institucional)
|
| 938 |
|
|
|a Internet Archive
|b INAR
|n businessofithowt0000ryan
|
| 938 |
|
|
|a ProQuest MyiLibrary Digital eBook Collection
|b IDEB
|n 243177
|
| 938 |
|
|
|a Coutts Information Services
|b COUT
|n 11910138
|
| 938 |
|
|
|a Books 24x7
|b B247
|n bks00032650
|
| 938 |
|
|
|a YBP Library Services
|b YANK
|n 14858432
|
| 938 |
|
|
|a Askews and Holts Library Services
|b ASKH
|n AH38513674
|
| 994 |
|
|
|a 92
|b IZTAP
|
