CRM : Redefining Customer Relationship Management.

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In CRM, Jeffrey Peel defines Customer Relationship Management in a radical new way by putting communications at the center. In the past, CRM was mostly about the technology, not about the customer. In this book, Peel talks about a new ethos that is beginning to fundamentally change the way organizat...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Peel, Jeffrey (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: San Diego : Digital Press [Imprint], Elsevier Science & Technology Books. May 2002 ;
Colección:Enterprise computing.
Temas:
Customer relations > Management.
Electronic resource.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Front Cover; Linux and the Unix Philosophy; Copyright Page; Contents; Foreword; Acknowledgments; Preface; Chapter 1. The Unix Philosophy: A Cast of Thousands; Chapter 2. One Small Step for Humankind; Chapter 3. Rapid Prototyping for Fun and Profit; Chapter 4. The Portability Priority; Chapter 5. Now That's Leverage!; Chapter 6. The Perils of Interactive Programs; Chapter 7. More Unix Philosophy: Ten Lesser Tenets; Chapter 8. Making Unix Do One Thing Well; Chapter 9. Unix and Other Operating System Philosophies; Chapter 10. Through the Glass Darkly: Linux vs. Windows.

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