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151 quick ideas to improve your people skills /
Do you work with other people? Fellow employees; your boss; customers; vendors; colleagues? Of course, we all work in organizations comprised of people. People with whom we must have strong, positive relationships in order to ensure our own success as well as the organization's. Do we get any t...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Franklin Lakes, N.J. :
Career Press,
Ã2009.
|
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Machine derived contents note: 151 Quick Ideas to Improve Your People Skills
- Table of Contents
- 1. Why interpersonal skills are so important
- 2. People donÅt care how much you know, until they know how much you care
- 3. Social intelligence vs. technical knowledge
- 4. Be socially aware
- 5. Relationships are priority
- 6. The nature of your relationships
- 7. Envision what you want from your relationships
- 8. Behave in a way that secures relationships
- 9. Look for ways to serve others
- 10. DonÅt ingratiate
- 11. Apply the Pygmalion effect
- 12. Believe all people start with good intentions
- 13. Giveēm the benefit of the doubt
- 14. Live by the Golden Rule
- 15. Practice the Platinum Rule
- 16. Always look toward solutions
- 17. Have reasonable expectations of yourself
- 18. Have reasonable expectations of others
- 19. Be principle centered
- 20. Allow others to hold to their principles
- 21. Set boundaries
- 22. Defend your boundaries
- 23. Be genuine
- 24. DonÅt take yourself too seriously
- 25. Have a sense of humor
- 26. Laugh at yourself
- 27. Cherish your ḡoofsÅ
- 28. Social skills are always a work in progress
- 29. Your character Å and your reputation
- is your calling card
- 30. Be authentic
- 31. Act with integrity
- 32. Build trust
- 33. Keep your word
- 34. Be straight up Å others will appreciate you for it
- 35. View discernment is a gift
- 36. Always show respect
- 37. Practice tolerance
- 38. Choose words carefully
- 39. Words: I versus We
- 40. Use kind words
- 41. Behaviors that kill relationships
- 42. Do NOT gossip
- 43. DonÅt be dismissive
- 44. DonÅt be condescending
- 45. DonÅt be manipulative
- 46. DonÅt make assumptions
- 47. DonÅt be pessimistic
- 48. DonÅt be a cynic
- 49. DonÅt be over reactive
- 50. DonÅt be domineering
- 51. DonÅt be opinionated
- 52. DonÅt be overly aggressive
- 53. Help others grow
- 54. Believe in others
- 55. Wage peace Å in your relationships
- 56. Be a peace maker between friends
- 57. Respect different personality types
- 58. What are different styles?
- 59. How styles differ from opinions
- 60. Know your own style
- 61. Stretch beyond your style
- 62. Embrace different styles Å appreciate their value
- 63. Are you shy?
- 64. How to overcome being shy
- 65. How to overcome feeling inferior
- 66. How to overcome feeling intimidated
- 67. Are you talkative?
- 68. How to overcome being overly talkative
- 69. Get out of your own way
- 70. Douse the domineering
- 71. Wrangling in the reactive?
- 72. Tackling the intimidator
- 73. High-tech interaction vs. high touch
- 74. Face-to-face communication
- 75. At least make it live
- 76. Email Å beware!
- 77. People are creatures of emotion
- 78. The emotional bank account
- 79. Make friends
- 80. Develop your emotional intelligence
- 81. Remember names
- 82. Lookēm in the eye
- 83. Give your undivided attention
- 84. Be ÅpresentÅ
- 85. The key to good lilstening
- 86. Connect with people through questions
- 87. Be careful with your opinions
- 88. Withhold judgments
- 89. See both sides
- 90. Edify, edify, edify
- 91. Give honesty with an equal does of compassion
- 92. Help others be heard
- 93. Help others be understood
- 94. Allow people to save face
- 95. Encourage
- 96. Encourage with words and perspective
- 97. Pat others on the back
- 98. Be a cheerleader
- 99. Help others achieve their goals
- 100. Let others shine
- 101. Look for reasons to celebrate
- 102. Remember birthdays, anniversaries, etc.
- 103. Fill your own emotional bank account
- 104. Feed your own needs
- 105. Call on your Åsupport groupÅ
- 106. Keep honest company
- 107. Get inspired
- 108. Find friends that edify in your absence
- 109. Find a class act to follow
- 110. Take a Åpeople breakÅ
- 111. Sharpen the saw by sharpening your mind
- 112. Get away from your desk for lunch
- 113. Attend social events
- 114. And what about conflict?
- 115. ÅCanÅt we all just get alongÅ myth
- 116. 365 opportunities for conflict Å and 366 in a Leap Year
- 117. See conflict or disagreement as an opportunity
- 118. See rough starts as an opportunity
- 119. Breath!
- 120. Give yourself a pep talk
- 121. Have the difficult conversations
- beforehand
- 122. Handle conflict one-on-one
- 123. Having your say does not mean always having your way
- 124. Sometimes you have to eat crow
- 125. Bring the peace pipe
- 126. Break bread
- 127. Fight fair
- 128. Be mindful of your thoughts; they can be a path to the Dark Side
- 129. DonÅt take things personal
- 130. DonÅt make things personal
- 131. He who keeps his mouth, keeps his life
- 132. Dial down the volume
- 133. Watch you body language Å it speaks volumes
- 134. Give people space
- 135. What goes over the devilÅs back always comes under his belly
- 136. There is no right or wrong
- 137. Winner never takes all
- 138. Fight for the relationship
- 139. Are we clear?
- 140. Present, not persuade
- 141. Ask, donÅt tell
- 142. Look for middle ground
- 143. Start from a point of commonality
- 144. Some nuts are worth cracking
- 145. Put the Åmoose on the tableÅ
- 146. Pick your battles
- 147. Mend fences
- 148. Forgive yourself for failings
- 149. Forgive others as well
- 150. Be the first to offer the olive branch Å or peace pipe
- 151. Every difficult relationship has lessons.