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OR_ocn428740657 |
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m o d |
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090730s2007 maua ob 001 0 eng d |
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|a 2007003786
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|a UMI
|b eng
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| 019 |
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|a 1103271699
|a 1109198589
|a 1129338200
|a 1153010365
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|a 9781405142793
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|a 1405142790
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|a CHBIS
|b 006149086
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|a DEBBG
|b BV041908159
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|a (OCoLC)428740657
|z (OCoLC)1103271699
|z (OCoLC)1109198589
|z (OCoLC)1129338200
|z (OCoLC)1153010365
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| 037 |
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|a CL0500000044
|b Safari Books Online
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| 050 |
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4 |
|a TA190
|b .M38 2007
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| 082 |
0 |
4 |
|a 658.562
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| 084 |
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|a 85.05
|2 bcl
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| 049 |
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|a UAMI
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| 245 |
0 |
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|a Managing quality /
|c edited by Barrie G. Dale, Ton van der Wiele and Jos van Iwaarden.
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| 250 |
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|a 5th ed.
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| 260 |
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|a Malden, Mass. :
|b Blackwell Pub.,
|c 2007.
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| 300 |
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|a 1 online resource (xxix, 610 pages) :
|b illustrations
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| 336 |
|
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|a text
|b txt
|2 rdacontent
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| 337 |
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|a computer
|b c
|2 rdamedia
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| 338 |
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|a online resource
|b cr
|2 rdacarrier
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| 504 |
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|a Includes bibliographical references and index.
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| 588 |
0 |
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|a Print version record.
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| 505 |
0 |
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|a pt. 1. The Development, Introduction and Sustaining of Total Quality Management (TQM) -- Ch. 1. TQM: An Overview / B.G. Dale, A. van der Wiele and J.D. van Iwaarden -- Ch. 2. The Role of Management in TQM / B.G. Dale, A. van der Wiele and J.D. van Iwaarden -- Ch. 3. The Received Wisdom on TQM / B.G. Dale, A. van der Wiele and J.D. van Iwaarden -- Ch. 4. The Introduction of TQM / B.G. Dale, A. van der Wiele and J.D. van Iwaarden -- Ch. 5. A Framework for the Introduction of TQM / B.G. Dale, A. van der Wiele and J.D. van Iwaarden -- Ch. 6. Levels of TQM Adoption / B.G. Dale and D.M. Lascelles -- Ch. 7. Sustaining TQM / B.G. Dale -- pt. 2. The Business Context of TQM -- Ch. 8. Policy Deployment / R.G. Lee and B.G. Dale -- Ch. 9. Quality Costing / B.G. Dale -- Ch. 10. Managing People / A. Wilkinson and A. Brown -- Ch. 11. Managing Service Quality / B.R. Lewis -- Ch. 12. Supplier Development / B.G. Dale and B. Burnes -- pt. 3. Quality Management Systems, Tools and Techniques -- Ch. 13. Quality Management Systems / B.G. Dale -- Ch. 14. Integrated Management Systems / G. Wilkinson and B.G. Dale -- Ch. 15. Tools and Techniques: An Overview / B.G. Dale -- Ch. 16. Quality Function Deployment / I. Ferguson and B.G. Dale -- Ch. 17. Design of Experiments / I. Ferguson and B.G. Dale -- Ch. 18. Failure Mode and Effects Analysis / J.R. Aldridge and B.G. Dale -- Ch. 19. Statistical Process Control / B.G. Dale and P. Shaw -- Ch. 20. Six Sigma / A. van der Wiele, J.D. van Iwaarden, B.G. Dale and A.R.T. Williams -- Ch. 21. Benchmarking / R. Love and B.G. Dale -- Ch. 22. Business Process Re-engineering / J. Macdonald and B.G. Dale -- Ch. 23. Teams and Teamwork / B.G. Dale, A. van der Wiele and J.D. van Iwaarden -- Ch. 24. Self-Assessment, Models and Quality Awards / B.G. Dale, A. van der Wiele and J.D. van Iwaarden -- Ch. 25. Improvement Approaches / A. van der Wiele, J.D. van Iwaarden, B.G. Dale and A.R.T. Williams -- pt. 4. TQM through Continuous Improvement -- Ch. 26. Managing Quality: New Challenges / J.D. van Iwaarden, A. van der Wiele, B.G. Dale and A.R.T. Williams -- Ch. 27. Managing Quality: Epilogue / B.G. Dale, A. van der Wiele and J.D. van Iwaarden.
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| 590 |
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|a O'Reilly
|b O'Reilly Online Learning: Academic/Public Library Edition
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| 650 |
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0 |
|a Engineering
|x Management.
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| 650 |
|
0 |
|a Total quality management.
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| 650 |
|
2 |
|a Total Quality Management
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| 650 |
|
6 |
|a Ingénierie
|x Gestion.
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| 650 |
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6 |
|a Qualité totale.
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| 650 |
|
7 |
|a Engineering
|x Management
|2 fast
|
| 650 |
|
7 |
|a Total quality management
|2 fast
|
| 700 |
1 |
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|a Dale, B. G.
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| 700 |
1 |
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|a Wiele, Anthony van der.
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| 700 |
1 |
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|a Iwaarden, Jos van.
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| 776 |
0 |
8 |
|i Print version:
|t Managing quality.
|b 5th ed.
|d Malden, Mass. : Blackwell Pub., 2007
|w (DLC) 2007003786
|
| 856 |
4 |
0 |
|u https://learning.oreilly.com/library/view/~/9781405142793/?ar
|z Texto completo (Requiere registro previo con correo institucional)
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| 938 |
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|a Askews and Holts Library Services
|b ASKH
|n AH25742318
|
| 938 |
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|a YBP Library Services
|b YANK
|n 11310537
|
| 938 |
|
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|a Internet Archive
|b INAR
|n managingquality0000unse_j6j8
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| 994 |
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|a 92
|b IZTAP
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