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The improvement guide : a practical approach to enhancing organizational performance /
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinati...
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , , , , |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
San Francisco :
Jossey-Bass,
[2009]
|
| Edición: | Second edition. |
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Part one. Introduction to improvement ; Changes that result in improvement
- Skills to support improvement
- Improvement case studies
- Part two. Methods for improvement ; The science of improvement
- Using the model for improvement
- Developing a change
- Testing a change
- Implementing a change
- Spreading improvements
- Integrating methods for the improvement of value
- Improving large or complex systems
- Case studies of improvement efforts
- Part three. Improving value as a business strategy ; Making the improvement of value a business strategy
- Developing improvement capability
- Appendixes ; Appendix A. A resource guide to change concepts
- Appendix B. Tools and methods to support improvement
- Appendix C. The model for improvement and other roadmaps.