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The improvement guide : a practical approach to enhancing organizational performance /
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinati...
| Clasificación: | Libro Electrónico |
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| Autores principales: | , , , , |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
San Francisco :
Jossey-Bass,
[2009]
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| Edición: | Second edition. |
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
| Sumario: | This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications. |
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| Descripción Física: | 1 online resource (xxi, 490 pages) : illustrations |
| Bibliografía: | Includes bibliographical references (pages 465-477), and index. |
| ISBN: | 9780470430880 0470430885 1282113143 9781282113145 9786612113147 6612113146 |