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Technology scorecards : aligning IT investments with business performance /

Insider advice on establishing Key Performance Indicators to value technology investments and achieve business performance. Featuring discussion of methodology that firmly establishes KPIs based on business objectives, benchmarks them, and prepares a scorecard that is used to derive the value that c...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Bansal, Sam, 1940-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken, N.J. : Wiley, ©2009.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:Insider advice on establishing Key Performance Indicators to value technology investments and achieve business performance. Featuring discussion of methodology that firmly establishes KPIs based on business objectives, benchmarks them, and prepares a scorecard that is used to derive the value that can be unleashed if the value drivers are established, Technology Scorecards reveals how this approach benefits both the organization and technology vendors as it helps establish achievable expectations.
Descripción Física:1 online resource (xii, 319 pages) : illustrations
Bibliografía:Includes bibliographical references (pages 293-294) and index.
ISBN:9780470488485
0470488484
9781119203018
1119203015
0470488514
9780470488515
9786612368738
661236873X