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All for one : 10 strategies for building trusted client partnerships /
Corporate clients are demanding more value from their external advisors, and consolidating their business around a smaller number of firms. These trends are forcing a variety of service providersfrom consulting firms to large banksto confront a series of difficult challenges:.:.; "How do we cre...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Hoboken, N.J. :
Wiley,
©2009.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Introduction: Transforming your client relationships
- Reaching level 6 : trusted client partner
- Employing 10 integrated strategies
- Strategy one : becoming an agenda setter
- Strategy two : developing relationship capital
- Strategy three : engaging new clients
- Strategy four : institutionalizing client relationships
- Strategy five : adding multiple layers of value
- Strategy six : targeting the right clients
- Strategy seven : building a client leadership pipeline
- Strategy eight : promoting collaboration
- Strategy nine : listening to clients
- Strategy ten : creating a unique client experience
- Answers to the most commonly asked questions about client relationships
- Conclusion.