Building conflict competent teams /

Understanding how to cool down, slow down, and engage the naturally occurring conflicts among team members is critical to the ultimate success of a team.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Runde, Craig E., 1951-
Otros Autores: Flanagan, Tim A., 1955-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: San Francisco : Jossey-Bass, ©2008.
Edición:1st ed.
Colección:Jossey-Bass business & management series.
Temas:
Teams in the workplace > Management.
Interpersonal conflict.
Conflict management.
Équipes de travail > Gestion.
Conflit interpersonnel.
Gestion des conflits.
BUSINESS & ECONOMICS > Workplace Culture.
BUSINESS & ECONOMICS > Corporate Governance.
BUSINESS & ECONOMICS > Leadership.
BUSINESS & ECONOMICS > Organizational Development.
Teamwork
Konfliktlösung
Groupes de travail.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • 1. A team in conflict
  • 2. Where conflict comes from, and why it is so hard to manage
  • 3. Creating the right climate
  • 4. Constructive communication
  • 5. Techniques for staying on trace
  • 6. Special cases : global and virtual teams
  • 7. Getting started on the road to conflict competence
  • Epilogue.

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