Architecture and patterns for IT service management, resource planning, and governance : making shoes for the cobbler's children /

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Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children provides an independent examination of developments in Enterprise Resource Planning for Information. Major companies, research firms, and vendors are offering Enterpri...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Betz, Charles T.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: San Francisco, Calif. : Morgan Kaufmann, 2006, ©2007.
Temas:
Information technology.
Information technology > Management.
Computer network architectures.
Technologie de l'information.
Technologie de l'information > Gestion.
Réseaux d'ordinateurs > Architectures.
information technology.
Computer network architectures
Information technology
Information technology > Management
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children provides an independent examination of developments in Enterprise Resource Planning for Information. Major companies, research firms, and vendors are offering Enterprise Resource Planning for Information Technology, which they label as ERP for IT, IT Resource Planning and related terms. This book presents on-the-ground coverage of enabling IT governance in architectural detail, which can be used to define a strategy for immediate execution. It fills the gap between high-level guidance on IT governance and detailed discussions about specific vendor technologies. It provides a unique value chain approach to integrating the COBIT, ITIL, and CMM frameworks into a coherent, unified whole. It presents a field-tested, detailed conceptual information model with definitions and usage scenarios, mapped to both process and system architectures. This book is recommended for practitioners and managers engaged in IT support in large companies, particularly those who are information architects, enterprise architects, senior software engineers, program/project managers, and IT managers/directors.
Notas:Includes index.
Descripción Física:1 online resource (xxix, 416 pages)
ISBN:9780123705938
0123705932

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