Success with Microsoft Dynamics CRM 4.0 : implementing customer relationship management /

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Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management is aimed at readers who are interested in understanding how to successfully implement Microsoft Dynamics CRM 4.0 within their projects. It is intended as an implementation roadmap for the business and technical re...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Mathena, Justin, Yetter, Aaron (Autor), Hostetler, Hoss (Autor)
Otros Autores: Johnston, Chris (Revisador)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Berkeley, Calif. : Apress, ©2009.
Temas:
Microsoft CRM.
Customer relations > Data processing.
Relationship marketing.
Marketing relationnel.
BUSINESS & ECONOMICS > Customer Relations.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management is aimed at readers who are interested in understanding how to successfully implement Microsoft Dynamics CRM 4.0 within their projects. It is intended as an implementation roadmap for the business and technical representatives leading or engaged in a project. The book covers the capabilities of Microsoft Dynamics CRM, both in the traditional functional areas of sales, marketing, and service and as an applications framework for XRM deployments. The book demonstrates Microsoft CRM best practices for design, co.
Descripción Física:1 online resource (xxi, 241 pages) : illustrations
ISBN:9781430216056
1430216050
1282000713
9781282000711

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