Cargando…
Microsoft Dynamics CRM 4.0 step by step /
Whether you're in sales, marketing, or customer service-quickly teach yourself how to get closer to your customers with Microsoft Dynamics CRM. With STEP BY STEP, you set the pace-building and practicing the skills you need, just when you need them! Create and manage accounts-for a 360o view of...
| Clasificación: | Libro Electrónico |
|---|---|
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Redmond, Wash. :
Microsoft Press,
©2009.
|
| Colección: | Step by step (Redmond, Wash.)
|
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
| LEADER | 00000cam a2200000Ia 4500 | ||
|---|---|---|---|
| 001 | OR_ocn311537432 | ||
| 003 | OCoLC | ||
| 005 | 20231017213018.0 | ||
| 006 | m o d | ||
| 007 | cr cnu---unuuu | ||
| 008 | 090302s2009 waua o 001 0 eng d | ||
| 010 | |z 2008929783 | ||
| 040 | |a UMI |b eng |e pn |c UMI |d OCLCQ |d CEF |d OCLCQ |d NUI |d NHM |d B24X7 |d DEBSZ |d N$T |d OCLCQ |d OCLCA |d OCLCF |d OCLCQ |d YDXCP |d EBLCP |d OCLCQ |d UAB |d AU@ |d OCLCQ |d OCLCO |d UX1 |d OCLCQ |d WYU |d OCLCQ |d INARC |d VT2 |d OCLCO |d OCLCQ |d OCLCO | ||
| 019 | |a 288132185 |a 865329560 |a 1044235724 |a 1056405866 |a 1060873136 |a 1112905159 |a 1150264166 |a 1152971849 |a 1192327902 |a 1240515454 |a 1245534308 | ||
| 020 | |a 9780735636255 |q (electronic bk.) | ||
| 020 | |a 0735636257 |q (electronic bk.) | ||
| 020 | |a 9780735625761 |q (electronic bk.) | ||
| 020 | |a 073562576X |q (electronic bk.) | ||
| 020 | |a 9780735638150 | ||
| 020 | |a 0735638152 | ||
| 029 | 1 | |a CHBIS |b 006151635 | |
| 029 | 1 | |a CHVBK |b 171146247 | |
| 029 | 1 | |a DEBSZ |b 355426005 | |
| 029 | 1 | |a DEBSZ |b 399564470 | |
| 029 | 1 | |a HEBIS |b 291497470 | |
| 035 | |a (OCoLC)311537432 |z (OCoLC)288132185 |z (OCoLC)865329560 |z (OCoLC)1044235724 |z (OCoLC)1056405866 |z (OCoLC)1060873136 |z (OCoLC)1112905159 |z (OCoLC)1150264166 |z (OCoLC)1152971849 |z (OCoLC)1192327902 |z (OCoLC)1240515454 |z (OCoLC)1245534308 | ||
| 037 | |a CL0500000035 |b Safari Books Online | ||
| 050 | 4 | |a HF5415.5 |b .M55 2009 | |
| 072 | 7 | |a BUS |x 018000 |2 bisacsh | |
| 082 | 0 | 4 | |a 658.8/12/028553 |2 22 |
| 049 | |a UAMI | ||
| 245 | 0 | 0 | |a Microsoft Dynamics CRM 4.0 step by step / |c Mike Snyder [and others]. |
| 246 | 3 | 0 | |a Dynamics CRM 4.0 |
| 260 | |a Redmond, Wash. : |b Microsoft Press, |c ©2009. | ||
| 300 | |a 1 online resource (xxx, 441 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a Step by step | |
| 500 | |a Includes index. | ||
| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a pt. I. Overview -- 1. Introduction to Microsoft Dynamics CRM -- 2. Getting around in Microsoft Dynamics CRM -- 3. Working with accounts and contacts -- 4. Working with activities and notes -- 5. Microsoft Dynamics CRM for Outlook -- pt. II. Sales -- 6. Working with leads and opportunities -- 7. Working with quotes -- pt. III. Marketing -- 8. Using marketing lists -- 9. Managing campaigns and quick campaigns -- 10. Working with campaign activities and responses -- pt. IV. Service -- 11. Tracking service requests -- 12. Using the knowledge base -- 13. Working with contracts and queues -- pt. V. Data management -- 14. Detecting duplicate records -- 15. Using Advanced Find -- 16. Using the Report Wizard -- 17. Reporting with Microsoft Office Excel -- 18. Importing Data. | |
| 520 | |a Whether you're in sales, marketing, or customer service-quickly teach yourself how to get closer to your customers with Microsoft Dynamics CRM. With STEP BY STEP, you set the pace-building and practicing the skills you need, just when you need them! Create and manage accounts-for a 360o view of your customers and businessWork with Microsoft Dynamics CRM directly from Microsoft OutlookTrack customer activity; import and map data automatically Manage campaigns, leads, quotes, contracts, and ordersEmploy basic to advanced reporting capabiliti. | ||
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 630 | 0 | 0 | |a Microsoft CRM. |
| 630 | 0 | 7 | |a Microsoft CRM. |2 blmlsh |
| 630 | 0 | 7 | |a Microsoft CRM |2 fast |
| 650 | 0 | |a Customer relations |x Management |x Data processing. | |
| 650 | 0 | |a Management information systems. | |
| 650 | 6 | |a Systèmes d'information de gestion. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Customer Relations. |2 bisacsh | |
| 650 | 7 | |a Customer relations |x Management |x Data processing. |2 blmlsh | |
| 650 | 7 | |a Management information systems. |2 blmlsh | |
| 650 | 7 | |a Customer relations |x Management |x Data processing |2 fast | |
| 650 | 7 | |a Management information systems |2 fast | |
| 700 | 1 | |a Snyder, Mike. | |
| 776 | 0 | 8 | |i Print version: |a Snyder, Mike. |t Microsoft Dynamics® CRM 4.0 Step by Step. |d Sebastopol : Microsoft Press, ©2008 |z 9780735625761 |
| 830 | 0 | |a Step by step (Redmond, Wash.) | |
| 856 | 4 | 0 | |u https://learning.oreilly.com/library/view/~/9780735625761/?ar |z Texto completo (Requiere registro previo con correo institucional) |
| 938 | |a ProQuest Ebook Central |b EBLB |n EBL541049 | ||
| 938 | |a EBSCOhost |b EBSC |n 431885 | ||
| 938 | |a YBP Library Services |b YANK |n 7623059 | ||
| 938 | |a Internet Archive |b INAR |n microsoftdynamic0000unse | ||
| 994 | |a 92 |b IZTAP | ||