Microsoft Dynamics CRM 4.0 step by step /

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Whether you're in sales, marketing, or customer service-quickly teach yourself how to get closer to your customers with Microsoft Dynamics CRM. With STEP BY STEP, you set the pace-building and practicing the skills you need, just when you need them! Create and manage accounts-for a 360o view of...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Snyder, Mike
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Redmond, Wash. : Microsoft Press, ©2009.
Colección:Step by step (Redmond, Wash.)
Temas:
Microsoft CRM.
Microsoft CRM
Customer relations > Management > Data processing.
Management information systems.
Systèmes d'information de gestion.
BUSINESS & ECONOMICS > Customer Relations.
Customer relations > Management > Data processing
Management information systems
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:Whether you're in sales, marketing, or customer service-quickly teach yourself how to get closer to your customers with Microsoft Dynamics CRM. With STEP BY STEP, you set the pace-building and practicing the skills you need, just when you need them! Create and manage accounts-for a 360o view of your customers and businessWork with Microsoft Dynamics CRM directly from Microsoft OutlookTrack customer activity; import and map data automatically Manage campaigns, leads, quotes, contracts, and ordersEmploy basic to advanced reporting capabiliti.
Notas:Includes index.
Descripción Física:1 online resource (xxx, 441 pages) : illustrations
ISBN:9780735636255
0735636257
9780735625761
073562576X
9780735638150
0735638152

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