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Love 'em or lose 'em : getting good people to stay /

With replacement costs high and start-up time critical, employee retention is more valuable than ever. This best-selling guide provides 26 strategies to keep talented employees happy and productive. Citing research and experience with dozens of organizations, the authors present many examples of how...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Kaye, Beverly, 1943-
Otros Autores: Jordan-Evans, Sharon, 1946-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: San Francisco, Calif. : Berrett-Koehler, ©2008.
Edición:4th ed.
Colección:BK business book.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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245 1 0 |a Love 'em or lose 'em :  |b getting good people to stay /  |c Beverly Kaye and Sharon Jordan-Evans. 
246 3 0 |a Getting good people to stay 
250 |a 4th ed. 
260 |a San Francisco, Calif. :  |b Berrett-Koehler,  |c ©2008. 
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505 0 0 |t Introduction: A.J.'s Exit  |g 1 --  |g 1  |t Ask What Keeps You?: Do you know what they want?  |g 7 --  |g 2  |t Buck It Stops Here: Who's in charge of keeping them?  |g 20 --  |g 3  |t Careers Support Growth: Are you building their future or are you in the way?  |g 27 --  |g 4  |t Dignity Show Respect: Do they know that you respect them?  |g 37 --  |g 5  |t Enrich Energize the Job: Do your people have to leave to find growth and challenge?  |g 46 --  |g 6  |t Family Get Friendly: Avoid making your employees choose between work and family life.  |g 53 --  |g 7  |t Goals Expand Options: There are five career paths other than up  |g 62 --  |g 8  |t Hire Fit Is It: Make a match or start from scratch  |g 73 --  |g 9  |t Information Share It: Do you have it? Do you hoard it?  |g 86 --  |g 10  |t Jerk Don't Be One: Are you one?  |g 95 --  |g 11  |t Kicks Get Some: Are we having fun yet?  |g 105 --  |g 12  |t Link Create Connections: If you build them, they will stay  |g 113 --  |g 13  |t Mentor Be One: Are they learning from you?  |g 123 --  |g 14  |t Numbers Run Them: Calculate the cost of loss  |g 133 --  |g 15  |t Opportunities Mine Them: Will they find them inside or outside?  |g 140 --  |g 16  |t Passion Encourage It: Help them find the work they love-without leaving  |g 149 --  |g 17  |t Question Reconsider the Rules: Which will you keep: the rules or the people?  |g 159 --  |g 18  |t Reward Provide Recognition: Which matters more: praise or pay?  |g 169 --  |g 19  |t Space Give It: Are your people on a short leash?  |g 183 --  |g 20  |t Truth Tell It: The truth hurts-or does it?  |g 196 --  |g 21  |t Understand Listen Deeper: When you tune out, you lose out-and they move out  |g 205 --  |g 22  |t Values Define and Align: What matters most?  |g 215 --  |g 23  |t Wellness Sustain It: Are they sick or tired?  |g 223 --  |g 24  |t X-Ers and Other Generations: Handle with Care, They are different. Can you keep them?  |g 233 --  |g 25  |t Yield Power Down: Give it up to keep them  |g 247 --  |g 26  |t Zenith Go for it: Test your Retention Engagement Index  |g 255 --  |t Top Ten Pushbacks  |g 263. 
520 |a With replacement costs high and start-up time critical, employee retention is more valuable than ever. This best-selling guide provides 26 strategies to keep talented employees happy and productive. Citing research and experience with dozens of organizations, the authors present many examples of how today's companies have applied their retention strategies and increased their retention rates. The chapters are arranged alphabetically, from "Ask" to "Zenith." Each chapter includes a series of to-do lists, company examples, and an "alas" story drawn from the authors' personal experiences. This edition features new tips and to-do lists, new stories, and additional research from the media and from the authors' own extensive database. There are also three new appendices: a troubleshooting guide, a guide to saying "thank you" in the workplace, and a reading group guide 
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650 0 |a Employee retention. 
650 0 |a Labor turnover. 
650 6 |a Personnel  |x Rétention. 
650 6 |a Personnel  |x Rotation. 
650 7 |a BUSINESS & ECONOMICS  |x Workplace Culture.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Human Resources & Personnel Management.  |2 bisacsh 
650 7 |a Gestion du personnel.  |2 eclas 
650 7 |a Direction d'entreprise.  |2 eclas 
650 7 |a Ressources humaines.  |2 eclas 
650 7 |a Employee retention  |2 fast 
650 7 |a Labor turnover  |2 fast 
700 1 |a Jordan-Evans, Sharon,  |d 1946- 
776 0 8 |i Print version:  |a Kaye, Beverly L.  |t Love 'em or lose 'em.  |b 4th ed.  |d San Francisco, Calif. : Berrett-Koehler, ©2008  |z 9781576755570  |z 1576755576  |w (DLC) 2007052816  |w (OCoLC)190596806 
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