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Achieving class A business excellence : an executive's perspective /
A tough, challenging, and eventful journey is outlined in this cutting-edge business story. Greg, the company President, uses the latest edition of the trusted industry standard, The Oliver Wight Class A Checklist for Business Excellence, to transform his business from mediocrity to industry leading...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Hoboken, N.J :
John Wiley & Sons,
©2008.
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| Colección: | Oliver Wight maufacturing series.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Opportunity
- Fact-finding--Greg meets his team
- Greg's directives
- Breakdown
- Listening
- And learning
- Observing
- Possibilities
- Beginning
- Hope
- Decision time
- Kick-off
- Involvement
- Education, education, education
- Process design
- Customer service
- Customer satisfaction
- Competitive pressure
- Class A leadership
- Sustainability, and more.