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Achieving class A business excellence : an executive's perspective /

A tough, challenging, and eventful journey is outlined in this cutting-edge business story. Greg, the company President, uses the latest edition of the trusted industry standard, The Oliver Wight Class A Checklist for Business Excellence, to transform his business from mediocrity to industry leading...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Groves, Dennis, 1942-
Otros Autores: Herbert, Kevin (Kevin P.), Correll, James G.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken, N.J : John Wiley & Sons, ©2008.
Colección:Oliver Wight maufacturing series.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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100 1 |a Groves, Dennis,  |d 1942- 
245 1 0 |a Achieving class A business excellence :  |b an executive's perspective /  |c Dennis Groves, Kevin Herbert, Jim Correll. 
260 |a Hoboken, N.J :  |b John Wiley & Sons,  |c ©2008. 
300 |a 1 online resource (xiv, 385 pages) :  |b illustrations 
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490 1 |a Oliver Wight 
500 |a Includes index. 
505 0 |a Opportunity -- Fact-finding--Greg meets his team -- Greg's directives -- Breakdown -- Listening -- And learning -- Observing -- Possibilities -- Beginning -- Hope -- Decision time -- Kick-off -- Involvement -- Education, education, education -- Process design -- Customer service -- Customer satisfaction -- Competitive pressure -- Class A leadership -- Sustainability, and more. 
504 |a Includes bibliographical references and index. 
520 |a A tough, challenging, and eventful journey is outlined in this cutting-edge business story. Greg, the company President, uses the latest edition of the trusted industry standard, The Oliver Wight Class A Checklist for Business Excellence, to transform his business from mediocrity to industry leading performance. What he learns about senior management responsibilities and behaviors drives him to achieve outstanding rewards and benefits, not the least of which is his company's survival. 
588 0 |a Print version record. 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
650 0 |a Management. 
650 0 |a Strategic planning. 
650 0 |a Leadership. 
650 2 |a Leadership 
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650 6 |a Leadership. 
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650 7 |a BUSINESS & ECONOMICS  |x Leadership.  |2 bisacsh 
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700 1 |a Correll, James G. 
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