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101 ways to build better relationships with your customers /
Avoid common mistakes made with customers and increase your chance of business survival 101 Ways to Build a Better Relationship with Your Customers Building better customer relationships is not just something that would be nice to do - it is something you must do if you expect to be successful in bu...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Amherst, Mass. :
HRD Press,
©2007.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Table of Contents
- Introduction
- Part 1
- Customer Expectations
- Part 2
- Problem Solving Together
- Part 3
- Communicating with the Customer
- Part 4
- Understanding the Customer
- Part 5
- Supporting the Customer
- Part 6
- Achieving Results.