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Management lessons from Mayo Clinic : inside one of the world's most admired service organizations /

This is the first inside look at one of the world's most admired organizations, and the management practices that have made it great. With annual earnings exceeding $6 billion, the Mayo Clinic isn't just one of the world's most successful health care faci.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Berry, Leonard L., 1942-
Otros Autores: Seltman, Kent D.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : McGraw-Hill, ©2008.
Colección:McGraw Hill professional.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Cover
  • Contents
  • Acknowledgments
  • Chapter 1 The 100-Year Brand
  • Chapter 2 Preserving a Patient-First Legacy
  • Chapter 3 Practicing Team Medicine
  • Chapter 4 Practicing Destination Medicine
  • Chapter 5 Partnering for Leadership
  • Chapter 6 Hiring for Valuesand Talent
  • Chapter 7 Orchestrating the Clues of Quality
  • Chapter 8 Creating, Extending, and Protecting the Brand
  • Chapter 9 Investing in Tomorrows Organization
  • Chapter 10 Realizing Human Potential
  • Index
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • J
  • K
  • L
  • M
  • N
  • O
  • P
  • Q
  • R
  • S
  • T
  • U
  • V
  • W
  • Z.