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Job aids for everyone : a step-by-step guide to creating job and task aids /

Your new trainers don't know how to properly operate the VCR and monitor ... your employees don't know how to use a preferred conference call vendor ... your middle managers fail to consistently report their employees' overtime. Tired of explaining things over and over? Save time, fru...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Long, Charlotte
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Amherst, Mass. : HRD Press, ©2004.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:Your new trainers don't know how to properly operate the VCR and monitor ... your employees don't know how to use a preferred conference call vendor ... your middle managers fail to consistently report their employees' overtime. Tired of explaining things over and over? Save time, frustration and money-and improve performance-by creating your own task aids. This self-study guide will show you how to create checklists, lists of steps, forms, worksheets, decision tables, flowcharts-all kinds of task aids to help employees take corrective action and perform their jobs. When you follow the author's advice, you'll be on the way to designing and developing your own appropriate job aids-easily and quickly. Working at your own pace, you'll learn about every step involved in creating an effective task aid and get plenty of practice implementing the steps.
Notas:Title from title screen.
Descripción Física:1 online resource
Bibliografía:Includes bibliographical references.
ISBN:0874257913
9780874257915
9781599966946
1599966948