50 activities for achieving excellent customer service /
This resource manual provides: Activities that are sensitive to the new revolution taking place in customer service and meeting customer demands.; Identification and creation of memorable experiences for your customer service representatives and their customers; A valuable treasure of resources whet...
Clasificación: | Libro Electrónico |
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Autores principales: | , |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Amherst, Mass. :
HRD Press,
©2003.
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Colección: | 50 Activities.
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Temas: | |
Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
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