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The service pro : creating better, faster, and different customer experiences /

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Detalles Bibliográficos
Clasificación:	Libro Electrónico
Autores principales:	Tate, Rick, Stroup, Josh (Autor)
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	Amherst, Mass. : HRD Press, ©2003.
Temas:	Consumer satisfaction. Customer services. Consumer Behavior Commerce. Business & Economics. Marketing & Sales. Consommateurs > Satisfaction. Service à la clientèle. BUSINESS & ECONOMICS > Customer Relations. Consumer satisfaction Customer services
Acceso en línea:	Texto completo (Requiere registro previo con correo institucional)

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