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Improving performance : how to manage the white space on the organization chart /

"Filled with updated material on performance management systems, organization design, and more, this second edition of Improving Performance offers practical guidance and an integrated framework for achieving competitive advantage by learning how to manage organizations, processes, and jobs eff...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Rummler, Geary A.
Otros Autores: Brache, Alan P., 1950-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: San Francisco, Calif. : Jossey-Bass, ©1995.
Edición:2nd ed.
Colección:Jossey-Bass management series.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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084 |a 85.03  |2 bcl 
084 |a QP 340  |2 rvk 
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049 |a UAMI 
100 1 |a Rummler, Geary A. 
245 1 0 |a Improving performance :  |b how to manage the white space on the organization chart /  |c Geary A. Rummler, Alan P. Brache. 
250 |a 2nd ed. 
260 |a San Francisco, Calif. :  |b Jossey-Bass,  |c ©1995. 
300 |a 1 online resource 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 1 |a Jossey-Bass management series 
500 |a Title from title screen. 
504 |a Includes bibliographical references and index. 
505 2 |a Introduction: The challenges facing American business -- pt. 1. A framework for improving performance. Viewing organizations as systems -- Three levels of performance: organization, process, and job/performer -- pt. 2. Exploring the three levels of performance. The organization level of performance -- The process level of performance -- The job/performer level of performance -- pt. 3. Applying the three levels of performance. Linking performance to strategy -- Moving from annual programs to sustained performance improvement -- Diagnosing and improving performance: a case study -- Redesigning processes -- Overcoming the seven deadly sins of process improvement -- Measuring performance and designing a performance management system -- Managing processes and organizations as systems -- Designing an organization structure that works -- Creating a performance-based human resource development function -- Developing an action plan for performance improvement. 
520 1 |a "Filled with updated material on performance management systems, organization design, and more, this second edition of Improving Performance offers practical guidance and an integrated framework for achieving competitive advantage by learning how to manage organizations, processes, and jobs effectively. With multiple charts, checklists, hands-on tools, and case studies, Rummler and Brache document how they have implemented this Performance Improvement and Management methodology in over 250 successful projects with clients such as Hewlett-Packard, 3M, Shell Oil, and Citibank." "Through illustrative examples from organizations including AT & T, GTE, Ford, and Motorola, the authors show how their Process Management approach can: forge a stronger link between strategy and process redesign; install a top-to-bottom measurement system that provides a foundation for continuous improvement and growth; overcome the common pitfalls in process redesign efforts; implement the significant changes that result from Process Improvement projects; and develop a customer-focused, participative, low-conflict, accountability-based culture."--Jacket 
506 |3 Use copy  |f Restrictions unspecified  |2 star  |5 MiAaHDL 
533 |a Electronic reproduction.  |b [Place of publication not identified] :  |c HathiTrust Digital Library,  |d 2011.  |5 MiAaHDL 
538 |a Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002.  |u http://purl.oclc.org/DLF/benchrepro0212  |5 MiAaHDL 
583 1 |a digitized  |c 2011  |h HathiTrust Digital Library  |l committed to preserve  |2 pda  |5 MiAaHDL 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
650 0 |a Industrial productivity. 
650 0 |a Performance. 
650 0 |a Organizational effectiveness. 
650 0 |a Performance technology. 
650 2 |a Task Performance and Analysis 
650 4 |a Management. 
650 4 |a Business & Economics. 
650 4 |a Management Styles & Communication. 
650 6 |a Productivité. 
650 6 |a Rendement au travail. 
650 6 |a Efficacité organisationnelle. 
650 7 |a Industrial productivity  |2 fast 
650 7 |a Organizational effectiveness  |2 fast 
650 7 |a Performance  |2 fast 
650 7 |a Organisatorisches Lernen  |2 gnd 
650 1 7 |a Prestatiebeoordeling.  |2 gtt 
650 1 7 |a Effectiviteit.  |2 gtt 
700 1 |a Brache, Alan P.,  |d 1950- 
776 0 8 |i Online version:  |a Rummler, Geary A.  |t Improving performance.  |b 2nd ed.  |d San Francisco, Calif. : Jossey-Bass, ©1995  |w (OCoLC)777917174 
830 0 |a Jossey-Bass management series. 
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