The manager's pocket guide to emotional intelligence : from management to leadership /
One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competenci...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Amherst, Mass. :
HRD Press,
©2000.
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Colección: | Managers Pocket Guide Series.
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Temas: | |
Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Cover
- TOC36;Table of Contents
- Foreword
- CH36;Chapter 1 Defining Emotional Intelligence 40;EQ41; Page
- CH36;Chapter 2 The Science behind Emotional Intelligence Page
- CH36;Chapter 3 Assessing Emotional Intelligence Page
- Rating EQ58; Self45;Assessment and Interpretation Page
- Rating EQ58; Leadership Assessment and Interpretation Page
- CH36;Chapter 4 The Fundamentals of Emotional Intelligence Page
- CH36;Chapter 5 The Role of Self45;Awareness in Emotional Intelligence Page
- CH36;Chapter 6 The Role of Self45;Confidence in Emotional Intelligence Page
- CH36;Chapter 7 The Role of Self45;Control in Emotional Intelligence Page
- CH36;Chapter 8 The Role of Empathy in Emotional Intelligence Page
- CH36;Chapter 9 Motivation and Emotional Intelligence Page
- CH36;Chapter 10 Social Competency and Emotional Intelligence Page
- CH36;Chapter 11 Promoting Emotional Intelligence in Others58; Developing an Employee Page
- CH36;Chapter 12 Putting EQ to Work58; The Team Page
- Conclusion Page
- About the Author Page
- Last Page.