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|a Sterrett, Emily A.
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|a The manager's pocket guide to emotional intelligence :
|b from management to leadership /
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|a Amherst, Mass. :
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|a Cover -- TOC36;Table of Contents -- Foreword -- CH36;Chapter 1 Defining Emotional Intelligence 40;EQ41; Page -- CH36;Chapter 2 The Science behind Emotional Intelligence Page -- CH36;Chapter 3 Assessing Emotional Intelligence Page -- Rating EQ58; Self45;Assessment and Interpretation Page -- Rating EQ58; Leadership Assessment and Interpretation Page -- CH36;Chapter 4 The Fundamentals of Emotional Intelligence Page -- CH36;Chapter 5 The Role of Self45;Awareness in Emotional Intelligence Page -- CH36;Chapter 6 The Role of Self45;Confidence in Emotional Intelligence Page -- CH36;Chapter 7 The Role of Self45;Control in Emotional Intelligence Page -- CH36;Chapter 8 The Role of Empathy in Emotional Intelligence Page -- CH36;Chapter 9 Motivation and Emotional Intelligence Page -- CH36;Chapter 10 Social Competency and Emotional Intelligence Page -- CH36;Chapter 11 Promoting Emotional Intelligence in Others58; Developing an Employee Page -- CH36;Chapter 12 Putting EQ to Work58; The Team Page -- Conclusion Page -- About the Author Page -- Last Page.
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|a One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competencies in the social environment. These hallmarks of a true leader can be learned. The activities in this guide will help strengthen the reader's EQ skills, resulting in a more successful career and a more satisfying life.
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|a English.
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|i Print version:
|a Sterrett, Emily A.
|t Manager's pocket guide to emotional intelligence.
|d Amherst, Mass. : HRD Press, ©2000
|w (DLC) 2005296391
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|a Managers Pocket Guide Series.
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