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Toxic people : decontaminate difficult people at work without using weapons or duct tape /
"In Toxic People, Marsha Petrie Sue offers solutions for dealing with difficult people and the conflict and miscommunication they often aggravate. Sue shows managers and employees alike how to take personal responsibility for their work environment and take the lead in fostering teamwork, moral...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Hoboken, N.J. :
John Wiley & Sons,
©2007.
|
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
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| 100 | 1 | |a Sue, Marsha Petrie. | |
| 245 | 1 | 0 | |a Toxic people : |b decontaminate difficult people at work without using weapons or duct tape / |c Marsha Petrie Sue. |
| 260 | |a Hoboken, N.J. : |b John Wiley & Sons, |c ©2007. | ||
| 300 | |a 1 online resource (xiv, 222 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
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| 347 | |a text file | ||
| 505 | 0 | |a A hair in your biscuit -- Doesn't work well with others -- The steamroller -- The zipper lip -- The backstabber -- The know-it-all -- The needy weenie -- The whine and cheeser -- Planning for toxic spills -- Plotting toxic cleanup -- Listen up! -- Control the uncontrollable -- Toxic customer service -- Mental looting -- Toxic infections -- Ruffled feathers -- On a personal note -- Survivor. | |
| 520 | 1 | |a "In Toxic People, Marsha Petrie Sue offers solutions for dealing with difficult people and the conflict and miscommunication they often aggravate. Sue shows managers and employees alike how to take personal responsibility for their work environment and take the lead in fostering teamwork, morale, and success."--Jacket | |
| 588 | 0 | |a Print version record. | |
| 542 | |f Copyright © John Wiley and Sons |g 2007 | ||
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 650 | 0 | |a Conflict management. | |
| 650 | 0 | |a Interpersonal relations. | |
| 650 | 0 | |a Interpersonal conflict. | |
| 650 | 6 | |a Gestion des conflits. | |
| 650 | 6 | |a Conflit interpersonnel. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Workplace Culture. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Human Resources & Personnel Management. |2 bisacsh | |
| 650 | 7 | |a Conflict management. |2 blmlsh | |
| 650 | 7 | |a Interpersonal relations. |2 blmlsh | |
| 650 | 7 | |a Interpersonal conflict. |2 blmlsh | |
| 650 | 7 | |a Formation. |2 eclas | |
| 650 | 7 | |a Gestion du personnel. |2 eclas | |
| 650 | 7 | |a Gestion de crises. |2 eclas | |
| 650 | 7 | |a Conflits. |2 eclas | |
| 650 | 7 | |a Relations de travail. |2 eclas | |
| 650 | 7 | |a Conflict management. |2 fast |0 (OCoLC)fst00874778 | |
| 650 | 7 | |a Interpersonal conflict. |2 fast |0 (OCoLC)fst00977374 | |
| 650 | 7 | |a Interpersonal relations. |2 fast |0 (OCoLC)fst00977397 | |
| 776 | 0 | 8 | |i Print version: |a Sue, Marsha Petrie. |t Toxic people. |d Hoboken, N.J. : John Wiley & Sons, ©2007 |z 9780470147689 |z 0470147687 |w (DLC) 2007009256 |w (OCoLC)85833338 |
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