Active listening : improve your ability to listen and lead /

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"Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is not an optional component of leadershi...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Hoppe, Michael H.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Greensboro, N.C. : Center for Creative Leadership, ©2006.
Colección:Report (Center for Creative Leadership)
Temas:
Listening.
Communication in management.
Écoute (Psychologie)
Communication en gestion.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
Communication.
Relations humaines.
Gestion du personnel.
Aspects psychologiques.
Communication in management
Listening
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Listening and Leadership
  • The Active Listening Skill Set
  • Barriers to Active Listening
  • How to Improve Your Listening Skills
  • Leading with Active Listening
  • Suggested Readings
  • Background
  • Key Point Summary.

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