Emotional intelligence for project managers : the people skills you need to achieve outstanding results /

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Emotional Intelligence for Project Managers introduces readers to the basic concepts of emotional intelligence and shows how to apply them to their project goals. Readers will learn how to: Set the tone and direction for the project Communicate more effectively Improve listening skills Create a posi...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Mersino, Anthony C.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : American Management Association, ©2007.
Temas:
Project management > Psychological aspects.
Emotional intelligence.
Teams in the workplace > Management.
Emotional Intelligence
Gestion de projet > Aspect psychologique.
Intelligence émotionnelle.
Équipes de travail > Gestion.
TECHNOLOGY & ENGINEERING > Project Management.
BUSINESS & ECONOMICS > Project Management.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • pt. 1. An introduction to emotional intelligence
  • 1. My growth in emotional intelligence
  • 2. A brief primer on emotional intelligence
  • pt. 2. Project management begins with self-management
  • 3. Self-awareness
  • 4. Self-management
  • pt. 3. Building project stakeholder relationships
  • 5. Social awareness
  • 6. Relationship management
  • pt. 4. Using EQ to lead project teams
  • 7. Project team leadership
  • 8. Creating a positive team environment
  • 9. Leveraging emotional intelligence on large and complex projects
  • App A. Emotional tally sheet
  • App B. Emotional intelligence assessment checklist
  • App C. Stakeholder management tool
  • App D. Responsibility assignment matrix (RAM)
  • App E. Emotional intelligence movies and scenes
  • App F. Magazines and journals on emotional intelligence
  • App G. Books on emotional intelligence
  • App H. Training sources for emotional intelligence.

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