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Award-winning customer service : 101 ways to guarantee great performance /

Detalles Bibliográficos
Clasificación:	Libro Electrónico
Autor principal:	Evenson, Renee, 1951-
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	New York, N.Y. : American Management Association, 2007.
Temas:	Customer services. Customer relations. Employees > Training of. Inservice Training Service à la clientèle. Personnel > Formation.
Acceso en línea:	Texto completo (Requiere registro previo con correo institucional)

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