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Reaching the goal : how managers improve a services business using Goldratt's theory of constraints /
"There is no doubt that this is a truly original and groundbreaking work in applying the Theory of Constraints. I run a services company and learned some things about the services business. Anyone involved in large services companies needs to look at what John is proposing. I will definitely qu...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Upper Saddle River, N.J. :
IBM Press,
2007.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- pt. I. Foundations
- Ch. 1. Introduction
- Ch. 2. Services On Demand
- Ch. 3. Theory of Constraints
- pt. II. Applications
- Ch. 4. Resource Management
- Ch. 5. Project Management
- Ch. 6. Process Management
- Ch. 7. Finance and Accounting
- Ch. 8. Marketing and Sales
- pt. III. Implementation
- Ch. 9. Strategy and Change
- Ch. 10. Implementation and Technology
- Ch. 11. Conclusion
- pt. IV. Appendixes
- App. A. Resource Optimization
- App. B. Process Simulation
- App. C. Throughput Accounting for Software.