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Do the right thing : how dedicated employees create loyal customers and large profits /

Detalles Bibliográficos
Clasificación:	Libro Electrónico
Autor principal:	Parker, James F. (James Francis), 1947-
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	Upper Saddle River, N.J. : Wharton School Pub., 2007.
Temas:	Southwest Airlines Co. > Management. Southwest Airlines Co. Airlines > United States > Management. Customer relations > United States. Customer services > United States. Compagnies de transport aérien > États-Unis > Gestion. Service à la clientèle > États-Unis. Airlines > Management. Customer relations. Customer services. Management. United States.
Acceso en línea:	Texto completo (Requiere registro previo con correo institucional)

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