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Change to strange : create a great organization by building a strange workforce /

"This book is about everything it takes to build a workforce that's strange and extraordinary enough to execute your most powerful strategies and your unique value proposition. It's about understanding exactly how your workforce needs to be different; creating an end-to-end Strange Wo...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Cable, Daniel M. (Daniel Merle)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Upper Saddle River, N.J. : Wharton School Pub. : Pearson Education, 2007.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Be strange. Be very strange
  • Shine a flashlight into the black box that exists between your workforce and beating your competition
  • Organizational outcomes: how do I know I am winning in the way I want to win
  • Performance drivers: what must customers notice about us so that we win
  • Strange workforce deliverables: what our workforce does to make customers notice and love us
  • Job-specific strangeness: different deliverables from different jobs
  • Strange workforce architecture: what systems will produce the deliverables I need from my workforce
  • Strange workforce architecture: breaking out from the pack
  • Strange workforce architecture: taking the next step
  • The magic of metrics: creating and implementing measurement systems.