Cargando…

Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performance /

This updated and revised second edition includes useful scripts for talking to employees about sensitive issues, and new material on topics including working with off-site employees, what to say when an employee denies a problem exists, whether or not to coach temps and part-timers, how to draw the...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Stone, Florence M.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : American Management Association, ©2007.
Edición:2nd ed.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

LEADER 00000cam a2200000 a 4500
001 OR_ocn123303526
003 OCoLC
005 20231017213018.0
006 m o d
007 cr cnu---unuuu
008 070419s2007 nyu ob 001 0 eng d
040 |a N$T  |b eng  |e pn  |c N$T  |d YDXCP  |d OCLCQ  |d IDEBK  |d OCLCQ  |d SFB  |d B24X7  |d CCO  |d E7B  |d COO  |d DKDLA  |d UKWOH  |d FVL  |d OCLCQ  |d KNOVL  |d A7U  |d OCLCQ  |d UMI  |d KNOVL  |d N$T  |d KNOVL  |d OCLCQ  |d NLGGC  |d DEBSZ  |d KNOVL  |d OCLCQ  |d OCLCF  |d TEFOD  |d OCLCQ  |d AZK  |d COCUF  |d AGLDB  |d CNNOR  |d MOR  |d Z5A  |d PIFAG  |d PIFBR  |d OCLCQ  |d WY@  |d U3W  |d LUE  |d RCC  |d STF  |d BRL  |d WRM  |d VNS  |d JBG  |d VTS  |d NRAMU  |d OCLCQ  |d NLE  |d VT2  |d OCLCQ  |d UKMGB  |d WYU  |d G3B  |d TKN  |d UAB  |d AU@  |d S9I  |d NJT  |d EYM  |d OCLCQ  |d OCLCO  |d NLW  |d OCLCQ  |d OCLCO  |d IOY  |d OCLCQ  |d OCLCO 
015 |a GBB8G7023  |2 bnb 
016 7 |a 018919674  |2 Uk 
019 |a 154695230  |a 243598886  |a 290483949  |a 468772131  |a 475434235  |a 567838549  |a 647669659  |a 663454566  |a 722606576  |a 728031095  |a 846907667  |a 888842079  |a 961684423  |a 962677611  |a 995760691  |a 995874981  |a 1037523660  |a 1060195463  |a 1105874656  |a 1194784523 
020 |a 9780814430101  |q (electronic bk.) 
020 |a 0814430104  |q (electronic bk.) 
020 |a 9781621983606  |q (electronic bk.) 
020 |a 1621983609  |q (electronic bk.) 
020 |z 0814473857 
020 |z 9780814473856 
020 |z 9780814420355 
029 1 |a AU@  |b 000042133426 
029 1 |a AU@  |b 000051355939 
029 1 |a AU@  |b 000053220460 
029 1 |a AU@  |b 000053252425 
029 1 |a AU@  |b 000060575860 
029 1 |a DEBBG  |b BV043135846 
029 1 |a DEBSZ  |b 422229903 
029 1 |a NZ1  |b 14238227 
029 1 |a UKMGB  |b 018919674 
035 |a (OCoLC)123303526  |z (OCoLC)154695230  |z (OCoLC)243598886  |z (OCoLC)290483949  |z (OCoLC)468772131  |z (OCoLC)475434235  |z (OCoLC)567838549  |z (OCoLC)647669659  |z (OCoLC)663454566  |z (OCoLC)722606576  |z (OCoLC)728031095  |z (OCoLC)846907667  |z (OCoLC)888842079  |z (OCoLC)961684423  |z (OCoLC)962677611  |z (OCoLC)995760691  |z (OCoLC)995874981  |z (OCoLC)1037523660  |z (OCoLC)1060195463  |z (OCoLC)1105874656  |z (OCoLC)1194784523 
037 |a CL0500000221  |b Safari Books Online 
037 |a DE7A3D41-CA2D-4AB2-BAC4-5AA8F02CA1E1  |b OverDrive, Inc.  |n http://www.overdrive.com 
050 4 |a HF5385  |b .S76 2007eb 
072 7 |a BUS  |x 066000  |2 bisacsh 
072 7 |a BUS  |x 106000  |2 bisacsh 
082 0 4 |a 658.3/124  |2 22 
049 |a UAMI 
100 1 |a Stone, Florence M. 
245 1 0 |a Coaching, counseling & mentoring :  |b how to choose & use the right technique to boost employee performance /  |c Florence M. Stone. 
246 3 |a Coaching, counseling and mentoring 
250 |a 2nd ed. 
260 |a New York :  |b American Management Association,  |c ©2007. 
300 |a 1 online resource (vi, 230 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
347 |a data file 
500 |a Includes index. 
505 0 |a Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader. 
504 |a Includes bibliographical references and index. 
588 0 |a Print version record. 
520 |a This updated and revised second edition includes useful scripts for talking to employees about sensitive issues, and new material on topics including working with off-site employees, what to say when an employee denies a problem exists, whether or not to coach temps and part-timers, how to draw the line between the mentoring and supervisory role, and what to do when counseling fails. 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
650 0 |a Mentoring in business. 
650 0 |a Employees  |x Coaching of. 
650 0 |a Employees  |x Counseling of. 
650 0 |a Employees  |x Training of. 
650 2 |a Inservice Training 
650 6 |a Mentorat dans les affaires. 
650 6 |a Personnel  |x Counseling. 
650 6 |a Personnel  |x Formation. 
650 7 |a BUSINESS & ECONOMICS  |x Training.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Mentoring & Coaching.  |2 bisacsh 
650 7 |a Employees  |x Coaching of  |2 fast 
650 7 |a Employees  |x Counseling of  |2 fast 
650 7 |a Employees  |x Training of  |2 fast 
650 7 |a Mentoring in business  |2 fast 
776 0 8 |i Print version:  |a Stone, Florence M.  |t Coaching, counseling & mentoring.  |b 2nd ed.  |d New York : American Management Association, ©2007  |z 0814473857  |z 9780814473856  |w (DLC) 2006024994  |w (OCoLC)70864422 
856 4 0 |u https://learning.oreilly.com/library/view/~/9780814430101/?ar  |z Texto completo (Requiere registro previo con correo institucional) 
938 |a Books 24x7  |b B247  |n bkb00016120 
938 |a ebrary  |b EBRY  |n ebr10196181 
938 |a EBSCOhost  |b EBSC  |n 181411 
938 |a ProQuest MyiLibrary Digital eBook Collection  |b IDEB  |n 112864 
938 |a YBP Library Services  |b YANK  |n 2548286 
994 |a 92  |b IZTAP