Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performance /

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This updated and revised second edition includes useful scripts for talking to employees about sensitive issues, and new material on topics including working with off-site employees, what to say when an employee denies a problem exists, whether or not to coach temps and part-timers, how to draw the...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Stone, Florence M.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : American Management Association, ©2007.
Edición:2nd ed.
Temas:
Mentoring in business.
Employees > Coaching of.
Employees > Counseling of.
Employees > Training of.
Inservice Training
Mentorat dans les affaires.
Personnel > Counseling.
Personnel > Formation.
BUSINESS & ECONOMICS > Training.
BUSINESS & ECONOMICS > Mentoring & Coaching.
Employees > Coaching of
Employees > Counseling of
Employees > Training of
Mentoring in business
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:This updated and revised second edition includes useful scripts for talking to employees about sensitive issues, and new material on topics including working with off-site employees, what to say when an employee denies a problem exists, whether or not to coach temps and part-timers, how to draw the line between the mentoring and supervisory role, and what to do when counseling fails.
Notas:Includes index.
Descripción Física:1 online resource (vi, 230 pages)
Bibliografía:Includes bibliographical references and index.
ISBN:9780814430101
0814430104
9781621983606
1621983609

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