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|a Preliminaries; Contents; What Is Emotional Intelligence?; A Coach's/Trainer's Guide to Helping Leaders Improve Emotional Intelligence; How to Use This Guide and How Not to Use It; A Guide to the 50 Emotional Intelligence Activities; Suggested Training Formats; EQ 1 Champion or Chump; EQ 2 Importance Meter; EQ 3 Adding Fuel to the Importance Meter; EQ 4 Rank Order Your Employees; EQ 5 Ask for Feedback; EQ 6 Picture Yourself; EQ 7 Personality Contest; EQ 8 Music of Our Workplace; EQ 9 Coming Through; EQ 10 Open and Friendly Versus Friendship; EQ 11 Listening Habits; EQ 12 Genuine Listening.
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