Business process management and the balanced scorecard : using processes as strategic drivers /

Today's companies are facing perhaps the most competitive period in history, with rising costs and escalating customer demands making it essential for corporations to improve internal processes and focus them on strategic objectives. Failure to do so raises the possibility of being wiped-out by...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Smith, Ralph F., 1953-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken, N.J. : John Wiley & Sons, ©2007.
Temas:
Workflow > Management.
Benchmarking (Management)
Performance > Management.
Strategic planning.
Performance technology > Management.
Benchmarking
Étalonnage concurrentiel.
Rendement au travail > Gestion.
Planification stratégique.
TECHNOLOGY & ENGINEERING > Industrial Technology.
TECHNOLOGY & ENGINEERING > Industrial Engineering.
BUSINESS & ECONOMICS > Production & Operations Management.
Performance > Management
Strategic planning
Workflow > Management
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:Today's companies are facing perhaps the most competitive period in history, with rising costs and escalating customer demands making it essential for corporations to improve internal processes and focus them on strategic objectives. Failure to do so raises the possibility of being wiped-out by the competition.
Notas:Includes index.
Descripción Física:1 online resource (x, 227 pages) : illustrations
ISBN:9781119196921
1119196922
9780470102145
0470102144
1280721804
9781280721809
9786610721801
6610721807
0470047461
9780470047460
9780470893128
0470893125

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