The power of feedback : 35 principles for turning feedback from others into personal and professional change /

Many businesses rely on customer feedback to learn what they're doing right and what they're doing wrong. But many companies don't know how to use that feedback to create positive change within the organization. The Power of Feedback presents simple, straightforward principles and ste...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Folkman, Joe
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken, N.J. : Wiley, ©2006.
Temas:
Communication in organizations.
Feedback (Psychology)
Organizational change.
Communication dans les organisations.
Rétroaction (Psychologie)
Changement organisationnel.
BUSINESS & ECONOMICS > Motivational.
BUSINESS & ECONOMICS > Mentoring & Coaching.
Communication in organizations
Organizational change
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Reacting to feedback
  • Why did I get that feedback?
  • Improving your ability to receive feedback
  • Why change?
  • Deciding what to change
  • Fixing weaknesses or building strengths?
  • Making change happen
  • Making change stick
  • Working harder or working smarter?

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