The power of feedback : 35 principles for turning feedback from others into personal and professional change /

Many businesses rely on customer feedback to learn what they're doing right and what they're doing wrong. But many companies don't know how to use that feedback to create positive change within the organization. The Power of Feedback presents simple, straightforward principles and ste...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Folkman, Joe
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken, N.J. : Wiley, ©2006.
Temas:
Communication in organizations.
Feedback (Psychology)
Organizational change.
Communication dans les organisations.
Rétroaction (Psychologie)
Changement organisationnel.
BUSINESS & ECONOMICS > Motivational.
BUSINESS & ECONOMICS > Mentoring & Coaching.
Communication in organizations
Organizational change
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:Many businesses rely on customer feedback to learn what they're doing right and what they're doing wrong. But many companies don't know how to use that feedback to create positive change within the organization. The Power of Feedback presents simple, straightforward principles and steps that make it easy to move the company forward using feedback.
Descripción Física:1 online resource (xxii, 202 pages) : illustrations
Bibliografía:Includes bibliographical references (pages 187-189) and index.
ISBN:0471998206
9780471998204
0470040351
9780470040355
9781118040850
1118040856

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