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ROI at work : best-practice case studies from the real world /
Interest in measuring the return-on-investment (ROI) of performance improvement interventions has grown exponentially since the 1994 publication of ASTD's In Action: Measuring Return on Investment, Volume 1. The success of that book prompted the release of two more ROI in Action volumes in 1997...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Autor Corporativo: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
[Place of publication not identified] :
ASTD,
2005.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
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| 100 | 1 | |a Phillips, Jack J., |d 1945- | |
| 245 | 1 | 0 | |a ROI at work : |b best-practice case studies from the real world / |c Jack J. Phillips, Patricia Pulliam Phillips. |
| 260 | |a [Place of publication not identified] : |b ASTD, |c 2005. | ||
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| 588 | 0 | |a Print version record. | |
| 504 | |a Includes bibliographical references. | ||
| 505 | 0 | |a Measuring ROI -- Contract specialist empowerment -- Leadership development training -- ASTD's HPI certificate program -- Forecasting the ROI of sales training -- Instructional design foundations course -- Measuring the ROI in a coaching program -- In-company management training program -- Effective meeting skills -- Measuring ROI for a leadership mastery program -- An ROI impact study on leadership development -- Measuring the ROI of an E-learning sales program. | |
| 520 | |a Interest in measuring the return-on-investment (ROI) of performance improvement interventions has grown exponentially since the 1994 publication of ASTD's In Action: Measuring Return on Investment, Volume 1. The success of that book prompted the release of two more ROI in Action volumes in 1997 and 2001, which greatly contributed to a growing body of knowledge on the subject. ROI at Work builds on the foundation of those well-received volumes and introduces even more examples of ROI application in the government sector as well as a variety of industries, including the telecommunications, financial services, technology, and automotive industries. Training, human resources development (HRD), human resources, and performance improvement professionals will learn valuable lessons from these detailed real-world case studies as they work to contribute to the strategic goals of their organizations. College instructors and students also will find value in this book as a supplement to standard HRD textbooks. Researchers and consultants will find that this book provides solid evidence of the validity of ROI measurement and evaluation practices. | ||
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| 700 | 1 | |a Phillips, Patricia Pulliam. | |
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