Customer relationship management systems handbook /

Mostrar otras versiones (1)

The concept of customer relationship management (CRM) has grown from the loosely defined methodology of using customer transactions for developing profiles on customers to the well-defined business process of using sophisticated tools and analytical processes for managing each customer on an individ...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Sharp, Duane E.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Boca Raton : Auerbach Publications/CRC Press, ©2003.
Temas:
Customer relations > Management.
Customer relations > Management > Data processing.
Customer relations.
Relations avec la clientèle.
BUSINESS & ECONOMICS > Customer Relations.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

Ejemplares similares

Ejemplares similares