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The etiquette edge : the unspoken rules for business success /
Enhance working relationships to build career advantage!
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York :
AMACOM, American Management Association,
©2005.
|
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
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| 100 | 1 | |a Langford, Beverly Y., |d 1942- | |
| 245 | 1 | 4 | |a The etiquette edge : |b the unspoken rules for business success / |c Beverly Y. Langford. |
| 260 | |a New York : |b AMACOM, American Management Association, |c ©2005. | ||
| 300 | |a 1 online resource (xiii, 192 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 504 | |a Includes bibliographical references (pages 181-186) and index. | ||
| 588 | 0 | |a Print version record. | |
| 520 | |a Enhance working relationships to build career advantage! | ||
| 505 | 0 | |a Title; Copyright; Contents; Acknowledgments; Introduction: The Case for Courtesy; The Value of Courtesy to Your Career; Who Can Use This Book?; How to Get the Most from This Book; Test Your Courtesy Quotient (CQ); Part 1: Everyday Courtesy as a Credibility Builder; Chapter 1: Twenty-First Century Manners: Can Courtesy Survive in the Brave New World?; The High Cost of Incivility; Taking Personal Responsibility; What's In It for You?; The Constantly Changing Rules; The Bottom Line; Action Plan; Chapter 2: Credibility: Creating It and Keeping It; Mastering the Art of Straight Talk. | |
| 505 | 8 | |a The Bottom LineAction Plan; Chapter 3: Develop Your Gratitude Attitude: Say "Thank You" and Mean It; When in Doubt; The Bottom Line; Action Plan; Chapter 4: I See What You're Saying: Are Your Unspoken Messages Telling on You?; What Exactly Is Nonverbal Communication?; The Power of Nonverbal Communication; Interpreting Nonverbal Communication; Courtesy Is as Courtesy Does; Synchronize Your Body Language; Common Body Language and Its Meaning; The Bottom Line; Action Plan; Chapter 5: What the %#*! & Is Going On Here? Should We Put a Leash on Our Language?; Obscenity Goes Mainstream. | |
| 505 | 8 | |a The Professional Cost of CursingIs Vulgarity a First Amendment Right?; The Bottom Line; Action Plan; Chapter 6: Tell Me Less: Some Things Are Better Left Unsaid; Rebuilding the Barriers at Work; Balancing Openness and Privacy; When You Are the Recipient of Unwanted Information; What You Don't Say Tells a Lot; The Bottom Line; Action Plan; Chapter 7: Praiseworthy Praise: Giving Compliments that Count; The Power of Praise; Giving Praise; Praise as Feedback; Accepting Praise; The Bottom Line; Action Plan; Chapter 8: What Did You Say? Developing Your Ability to Listen; Listen for Success. | |
| 505 | 8 | |a The Bottom LineAction Plan; Chapter 9: Convenience or Curse? Is It Time for a Cell Phone Reality Check?; Keep the Technology in Perspective; The Bottom Line; Action Plan; Chapter 10: Travel Courtesy: Don't Leave Home Without It; Keeping the Skies Friendly; Once You Land: Courtesy at Home or Abroad; The Bottom Line; Action Plan; Part 2: Best Behaviors at Work: Interacting with Bosses and Peers; Chapter 11: Terror on Both Sides of the Desk: Relieving Interview Stress; Guidelines for the Interviewee; Guidelines for the Interviewer; On Either Side of the Desk; The Bottom Line; Action Plan. | |
| 505 | 8 | |a Chapter 12: The New Job: Getting Started on the Right FootPlan for Success in a New Position; The Bottom Line; Action Plan; Chapter 13: Office Space: Make Working Together More Enjoyable and Productive; Be a Considerate Colleague; A Team Approach to a Harmonious Workplace; The Bottom Line; Action Plan; Chapter 14: E-Mail: Think Before You Send; E-Mail Can Be Tricky Business; Leverage the Advantages of E-Mail; The Bottom Line; Action Plan; Chapter 15: Using the Telephone Productively: Conversations, Teleconferencing, and Voice Mail Messaging; Telephone Basics. | |
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 590 | |a eBooks on EBSCOhost |b EBSCO eBook Subscription Academic Collection - Worldwide | ||
| 650 | 0 | |a Business etiquette. | |
| 650 | 0 | |a Success in business. | |
| 650 | 6 | |a Savoir-vivre |x Affaires. | |
| 650 | 6 | |a Succès dans les affaires. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Business Etiquette. |2 bisacsh | |
| 650 | 7 | |a Business etiquette |2 fast | |
| 650 | 7 | |a Success in business |2 fast | |
| 776 | 0 | 8 | |i Print version: |a Langford, Beverly Y., 1942- |t Etiquette edge. |d New York : AMACOM, American Management Association, ©2005 |z 0814472427 |w (DLC) 2005007239 |w (OCoLC)58526311 |
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