FedEx delivers : how the world's leading shipping company keeps innovating and outperforming the competition /

An inside look at leadership practices that enabled the world's leading shipping company to outthink and outperform its competitionUsing firsthand accounts from top leaders at FedEx, FedEx Delivers explains how the company became an international powerhouse and one of the most trusted global br...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Birla, Madan
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken, N.J. : John Wiley & Sons, ©2005.
Temas:
Federal Express Corporation > Management.
Federal Express Corporation
Express service > Management.
Messageries > Gestion.
BUSINESS & ECONOMICS > Industries > Transportation.
TRANSPORTATION > Public Transportation.
Express service > Management
Management
Electronic books
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Innovating and outperforming the competition
  • FedEx's innovation journey
  • Why organizations do not innovate
  • The five dimensions of an innovation and performance culture
  • Engage employees in the enterprise
  • Expect and help employees to continually grow
  • Create a secure environment for expression and acceptance of creative ideas
  • Encourage collaborative develop
  • Conclusion : continuing to lead the way.

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