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Lean Six Sigma for service : how to use Lean Speed and Six Sigma Quality to improve services and transactions /
This text fills the need for a service-based approach; explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. --
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York ; London :
McGraw-Hill,
©2003.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |