Continuity management : preserving corporate knowledge and productivity when employees leave /

'How can I keep knowledge from walking out the door when employees leave?' This pressing question is insightfully answered in this landmark book. Operational knowledge has never been more critical to organizational success. Knowledge loss from downsizing, imminent baby-boomer retirements,...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Beazley, Hamilton, 1943-
Otros Autores: Boenisch, Jeremiah, Hardan, Daṿid
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : John Wiley, ©2002.
Temas:
Intellectual capital.
Knowledge management.
Personnel management.
Knowledge Management
Personnel Management
Capital intellectuel.
Gestion des connaissances.
Personnel > Direction.
BUSINESS & ECONOMICS > Information Management.
BUSINESS & ECONOMICS > Knowledge Capital.
Intellectual capital
Knowledge management
Personnel management
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Knowledge continuity in the information age. Knowledge loss in the information age
  • Knowledge as a capital asset
  • Knowledge continuity : the new management function
  • The knowledge learning curve. Confessions of a continuity manager. Getting started
  • Six steps to continuity management
  • The knowledge continuity assessment
  • Designing the knowledge profile
  • Developing K-PAQ : the knowledge profile analysis questions
  • Developing K-Quest : the knowledge questionnaire
  • Creating the knowledge profile. Knowledge asset management. Operational knowledge transfer and acquisition
  • Realignment of the organizational culture and reward system
  • Continuity management in practice.

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